The User Survey feature allows custom surveys to be created, deployed to mobile devices, scored, and reported on in ION.
- Functional Area: Sales Support
- Roles Impacted: Sales Managers, Sales Team, Drivers
- Platform: eoStar Backend, eoMobile, eoTablet, eoTouch
- Plugins: UX Plugin
Record > Employee > Records > Access Records Panel:
- User Fields
- User Surveys
Records > Employee > Records > Plugins Panel:
- May access user surveys report
- May export/import surveys
- May score survey results
- May view survey results
The survey questions must be created before setting up the survey itself.
User Survey Records
The survey questions are added to a User Survey Record, which can be associated with specific customers and published to specific employees.
- Surveys may also be loaded into eoStar using the survey import/export interface.
Using User Surveys
- EoMobile - User Surveys
- EoTablet - User Surveys
- EoTouch Delivery - User Surveys
- EoTouch Presell - User Surveys
- EoTouch Merchandiser - User Surveys