Delivery Handheld - Voiding Payments
On the Delivery Handheld, voiding payments is handled in a certain manner. After a signature and the order have been saved, then it is not possible to make any edits to the delivery, including any payment voiding. The only time a payment may be voided on the delivery handheld is during order entry. For additional information, see Driver Handheld - Delivery Stops.
How-To Void A Payment
- From the Order Entry Screen, tap the hyperlink Payments.
- Select the payment from the drop down list.
- Tap the hyperlink Void Payments.